Our Mission

We make technology work so people can thrive.

That’s been our mission since we started in 2014. We fix, manage, procure, backup, protect, secure, and anything else you need for all of your technology—so if you’re struggling with your IT, we’re your answer.

Sound familiar?

Your IT person just quit—or is about to.

We step in fast, with no gap in coverage and no scramble to figure out passwords and systems nobody documented. It’s one of the situations we handle most often, and we’re good at making the handoff smooth.

About Us

Built on relationships, not just tickets.

“Technology comes and goes. It’s the people and the relationships that make a lasting impact.” — Eric May, CEO

We have clients as small as seven users and others as large as 800 users. We handle Windows, macOS, cloud, on-prem, Google Workspace, Microsoft 365, Azure, Amazon Web Services, VMware, Hyper-V, Veeam, iOS, and Android—all of it.

We started as an IT service company because it’s our passion. All of our work is done via regular recurring relationships and we do not perform residential nor any break-fix work.

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Engineer looking at monitors while preventing a cybersecurity attack
What we do

Everything your technology needs, under one roof.

Cloud

We have partnerships with Microsoft to deliver Microsoft 365 and Azure workloads, as well as Google and Amazon Web Services for complete cloud and hybrid cloud solutions.

On premise

We install, monitor, protect, secure, and maintain traditional small datacenters and server racks, plus all Windows and macOS workstations, including full outsourced desktop support.

Managed security

We offer a complete, industry-leading stack of protection and monitoring systems, including advanced change management systems.

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Who we serve

Built for organizations that can’t afford downtime.

Small business

For companies with less than 200 employees, IT is a critical part of your operation but rarely enough to fully staff. We can supplement or replace your existing team, and talk you through the whole process discretely.

Local government

With cybersecurity threats increasingly targeting local governments, we handle the vision, consulting, and complete service your councils and commissions need. Our clients include multiple local and Florida state-level offices.

Independent schools

We currently serve private and charter schools from K–12, functioning as a complete IT department—including onsite management and troubleshooting—so your staff can get back to instruction.

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What clients say

Real feedback, from real tickets.

“I appreciate the timely responses and the helpful information provided.” — Staff member, business client
“Excellent customer service!” — Staff member, city government client
“Awesome!! Customer service! Always go above and beyond…extremely appreciative!” — Staff member, private school client
“Possible breach. The Emerald team responded very quickly and efficiently. I appreciate the extra communication along the way as well.” — Office manager, medical practice client
“I had a fix for my issue in 15 minutes!” — Fire chief, town government client
“I can always count on you to solve any computer issue I may have. Thank you for your prompt response whenever I have a problem. Your team is the best!” — Controller, business client
“The tech went above and beyond to solve my Microsoft license issue. He contacted my operations manager to continue troubleshooting, then followed up by calling me back and explaining the solution. So impressed with his excellent customer support!” — Staff member, private school client
“Emerald Data is the best!! Everyone is so helpful and knowledgeable. Thank you!” — Staff member, city government client
“The customer service at Emerald Data Partners is truly outstanding!!” — Physician, medical practice client
“Thank you for reaching out to us so quickly and locking down the employees’ access to secure our system from a potential breach. Your team was quick to respond and identify the source of the problem.” — Office manager, business client
“Always quick to resolve any issues or help with our needs.” — Staff member, city government client
“Thank you so much for helping me customize my new computer. This will really help me with using older files.” — Staff member, private school client
“The technician did a great job at helping navigate a potential threat to our software. I felt comforted by his knowledge and the steps he gave me!” — Staff member, business client
“My issue was quickly addressed and corrected. Great customer service.” — Staff member, town government client
“Thank you for hopping on my computer and showing me how to fix the issue. I am hoping that this will help me with future printing issues.” — Staff member, private school client
“The team is my lifesaver.” — City clerk, government client

Let’s talk about your IT.

Schedule a free discovery meeting—no pressure, just a real conversation about where you are and where you need to be.

Free Consultation